Industry
Pharma / Healthcare
Client
Confidential medical device intermediary
Cargo
Endoscopic Instrument Control System
• 8 pallets
• Weight: 2.7 tons
• Volume: 16.5 CBM
• Estimated invoice value: USD 1M
Challenge
Coordinate the air import of high-value medical equipment from China to Guadalajara, ensuring timely delivery while protecting the integrity, security, and condition of a delicate shipment intended for hospital use.
The operation required careful handling, cargo insurance, secure custody in Mexico, agile customs coordination, and controlled last-mile delivery to reduce risk at every stage.
Route
China to Guadalajara, Mexico. Air import with domestic ground delivery to final destination
The challenge
In healthcare logistics, arriving on time matters, but protecting cargo integrity is essential. This shipment involved a high-value Endoscopic Instrument Control System intended for hospital use. With an invoice value of approximately USD 1M, the operation required secure movement, accurate documentation, and close coordination from arrival in Mexico to final delivery.
The challenge was to balance speed with meticulous execution, ensuring theequipment arrived on time, protected, intact, and ready for use.
The solutions & our differentiators
We designed a controlled airfreight solution focused on precision, protection, and end-to-end coordination. The shipment moved through a direct route from Shanghai to Mexico, supporting a 4-day transit time. Once in Mexico, our teams coordinated customs clearance, secured domestic transfer, and last-mile delivery to Guadalajara.
Key differentiators included:
• Cargo insurance for a high-value medical shipment.
• Security custody during the domestic leg in Mexico.
• Agile customs coordination to support timely release.
• Last-mile delivery expertise for hospital-bound cargo.
• 24/7 operational follow-up to maintain visibility and control.
Speed mattered, but precision and care made the difference.
xpd global, your strategic logistics partner for the pharma industry
With trained teams, controlled processes, certified partners, and 24/7 operational follow-up, xpd global helps customers move sensitive and high-value healthcare cargo with the precision, care, and visibility their operations require. Advantages of having xpd global as your strategic partner
- Controlled execution for sensitive and high-value healthcare cargo.
- Trained teams experienced in pharma and medical equipment logistics.
- Cargo insurance and secured movement options for high-value shipments.
- Agile customs coordination and documentation support.
- Last-mile delivery expertise to hospitals and healthcare destinations.
- Certified supplier network aligned with pharma logistics standards.
- 24/7 visibility and operational follow-up from origin to final delivery.
Do you have a sensitive or high-value healthcare shipment and need a strategic partner to coordinate it?
Connect with us. We are xpd global, your strategic partner for the pharma industry
