For us at xpd global, effective communication with our customers is not merely a transactional exchange but a strategic engagement.
Industry
Energy
Product
An oversized pipeline
Challenge
Overcoming our client’s difficulties related to:
- communicating effectively with customers,
- streamlining operational processes
- using different vendors
- wasting too much time obtaining quotes
Origin and destination
Qingdao (China) to Calgary (Canada)
Weight and dimensions
15 crates, in a total of 160,470 kg
Operation highlights
We faced the challenges with strategic planning and coordination, ensuring a timely and efficient logistics chain, to keep our client’s supply chain running smoothly.
Our client
A globally recognized heat exchanger manufacturing company, known for its high-quality products in the energy industry.
The solution
At xpd global, we position ourselves as the strategic partner for projects that need a high level of logistic coordination (we call them “coordination-sensitive”). So, our solution focused on:
- effective communication,
- detailed cost breakdowns, and
- streamlined operational processes.
By showcasing our experience and knowledge, we gained the trust of our customer quickly, but working to build a long-term partnership.
Our differentiation
The successful execution of this project not only met the immediate transportation needs but also laid the foundation for a long-term partnership between xpd global and the heat exchanger manufacturing client.
Delivering quality from planning to last mile, our client saw that they no longer need to seek alternative vendors for their projects – now they can rely on a strategic partner for industrial projects: our teams in xpd global.
xpd global, your best strategic partner in industrial projects and Energy logistics
With a division dedicated to project cargo, we understand the complexity of each shipment – and all the necessary requirements so that the transport between shipper and consignee is uninterrupted.
Advantages of having xpd global as your strategic partner
- Own teams in 30 countries, with local presence throughout the Americas
- Specialized consultancy in complex logistics projects
- Resource and budget planning
- On-site studies, route planning and feasibility studies
- Special cranes, lifting calculations and planning
- Cargo Insurance
- Customs clearance and documentation
- Network of expert inspectors
- Infrastructure damage prevention plans
Do you need a strategic partner to coordinate your Energy logistics?
We are xpd global. Your best strategic partner in time-sensitive and coordination-sensitive logistics – with specialists in the Energy sector.